Privacy Policy

Last Updated: June 27, 2025

JoJo’s Riverside (“JoJo’s,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our venue, use our website (including third-party platforms such as Meituan, Dianping, and Instagram), attend our events, or interact with us through any digital or in-person channel.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information (provided by you): Name, phone number, email address, age (for age-restricted events), event bookings or function enquiries, feedback, social media handles, and communication preferences.

b. Automatically Collected Information: IP address, browser type, device ID, operating system, referring URLs, location data (if enabled), and analytics on how you interact with our site or ads (e.g. via cookies and pixels).

c. Media Content: We may take photos or videos during public or private events for promotional use. You will be notified or may opt out at the time of the event.

2. How We Use Your Information

Your data may be used to:

• Confirm, manage, and personalise your bookings and event experiences

• Respond to your enquiries and requests

• Communicate event updates, promotions, and offers (only if you’ve opted in)

• Improve our services, menus, entertainment programming, and customer experience

• Ensure website functionality, fraud prevention, and security

• Analyse traffic, engagement, and marketing campaign performance

3. Cookies & Analytics

Our website and booking platforms may use cookies, tags, pixels, and analytics tools such as Google Analytics and Meta Pixel to improve site usability and advertising relevance. These tools may collect anonymised browsing data. You can manage cookie preferences via your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share limited data with:

• Third-party service providers (e.g., booking systems, analytics platforms, marketing tools)

• Government or legal bodies if required by law

• Partners or promoters where you have explicitly opted in (e.g., when signing up for an event)

5. Security of Your Information

We implement technical and organisational measures to protect your personal information. Despite our efforts, no system is 100% secure, and we encourage you to take appropriate precautions when sharing information online.

6. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent to marketing at any time

• Request information about how your data is processed

  To exercise any of these rights, contact us at support@jojosriverside.com.

7. Photos and Video at Events

Photos or videos may be taken at JoJo’s Riverside during public events. These may be used for social media and promotional purposes. If you prefer not to appear in media, please notify our staff during the event.

8. Third-Party Links

Our website or social pages may contain links to third-party websites (e.g., Meituan, Dianping, Trip.com). We are not responsible for the content or privacy practices of these platforms. We recommend reviewing their policies individually.

9. Children’s Privacy

JoJo’s is intended for patrons aged 18+. We do not knowingly collect personal data from individuals under 18 years of age. If you believe a minor has provided us data, please contact us immediately.

10. Policy Updates

We may update this policy from time to time. All updates will be published on our website with the “Last Updated” date revised. Continued use of our services implies acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

Email: support@jojosriverside.com

Location: JoJo’s Riverside, Guangzhou, China